Timeshare Options Exchange Services Frequently Asked Questions
Frequently Asked Questions

Questions

Is the Timeshare Options Exchange a "Points" system?

What types of transaction does the exchange support?

What is the difference between the "Conditional Offer" and the "Offer"?

Can I cancel an exchange?

Can I offer a vacation for rental or exchange?

How are my vacations valued?

How do I get maximum value for my vacations?

What is meant by residual value?

Will any balance on my account ever expire?

Answers

Is the Timeshare Options Exchange a "Points" system?

No, in order to facilitate fair exchange between members each vacation is evaluated and the value assessed is represented as a number of credits. Members always retain their original vacation ownership. Timeshare owners are not required to convert to some form of points' ownership. Vacation Points owners are not required to convert to any other points ownership programme.

Back

What types of transaction does the exchange support?

The timeshare exchange supports seven varieties of transaction:

"Offer"; this transaction is used to make a vacation available for exchange. When a vacation is placed on "Offer", the exchange calculates its then current value in trading credits and this value is added to the owning member's account balance.
"Retrieve"; this transaction is used to retrieve a vacation that has been placed on "Offer". The vacation becomes no longer available for exchange. When a vacation retrieved, the exchange calculates its then current value in trading credits and this value is deducted from the owning member's account balance. It is not possible to retrieve a vacation that has already been taken in exchange by another member or whose value has been used by the owner either in whole or in part in some other transaction.
The first class of exchange transaction is the straightforward "Trade"; here credits held on the member's balance, including those associated with vacations that have been offered but not yet taken in exchange by another member, are used to secure the vacation required.
Secondly there is the "Swap"; here the member nominates one or more specific vacations to be used, in conjunction with any credits held on balance, to secure the vacation required.
The third class of exchange transaction is the "Buy"; here the member supplements a trade with cash by purchasing the (one time exchange) credits needed, in conjunction with any other credits held on balance, to secure the vacation required.
The "Call"; a stored request for a vacation. Here the member places a request for a particular vacation that at the time is not available on the Exchange. Calls can be stipulated to either complete an exchange or simply notify the member when a vacation matching the specified criteria becomes available. The member can stipulate the maximum number of credits to be used in any exchange. Calls can only be processed for automatic exchange as a "Trade", so the member must have sufficient credits on balance for a successful completion.
The "Conditional Offer"; this transaction is a combination of an Offer and one or more Calls. It makes a vacation available on the exchange but only to a member who is able to provide a vacation that matches one of the associated Calls.

Back

What is the difference between the "Offer" and the "Conditional Offer"?

The "Offer" makes your vacation available to other members in exchange for its value in trading credits. Having placed a vacation on "Offer" you are free to use its value to secure an exchange you want whether or not it has been taken by another member (in such circumstances your vacation becomes "Exchange Held", it remains available for trade but can no longer be retrieved by you).

The "Conditional Offer" makes your vacation available to other members only in exchange for some other vacation that you are willing to accept. You define such vacations by associating Calls with your conditional offer.

The Conditional Offer removes any likely hood that you will lose the right to use your vacation until you have secured an alternative. However, it does this at the cost of the flexibility that is inherent in the combined use of the straightforward Offer and a Trade or Buy.

Back

.Can I cancel an exchange?

Normally no, an exchange (including a Call with automatic completion) is seen as final. However, we recognise that there can be exceptional circumstances and our telephone support staff are available to help when these occur. Please note that such support will normally incur a fee and we cannot guarantee that the credits used in a subsequently cancelled exchange will be restored to your account.

Back

Can I offer a vacation for rental or exchange?

Yes, you are able to offer a vacation for exchange at the same time as it is listed for rental. The system will process whichever transaction (an exchange trade or rental purchase) occurs first and remove the vacation concerned from the unused listing.

Back

How are my vacations valued?

The valuation performed by Timeshare-options.com awards exchange credits for the host resort's ranking (on one of four levels; bronze, silver, gold or platinum), certain on-site facilities, unit size and vacation season (high, mid or low). This yields a base value that is then adjusted as a function of the elapsed time before the vacation's due date. Thus, for example, the value of a vacation will be significantly greater than its base value (say) two years before its due date but less than its base value when the due date falls within three months. The current value of each of your vacations in any active exchange year is clearly displayed on your account summary screen, the screen seen immediately after log-in.

Back

How do I get maximum value for my vacations?

The value of a vacation is adjusted as the due date approaches and only becomes fixed from the perspective of the owner when it is claimed in, or its value is used within, a trade. Thus you can ensure maximum value by offering your vacation and completing and exchange at the earliest possible time. The system facilitates trades up to two years ahead of the current year, that is, between 24 and 36 months ahead of the due date.

Back

What is meant by residual value?

From time to time, timeshare owners do not always need or want a like for like exchange. Consider for example an owner whose unit has two bedrooms but who needs only one for a particular vacation, or a peak season owner who is looking to vacation in mid season. In each case, the trading credit value of what is owned is likely to greater than that of what is required. When an exchange of this type is made, this difference in value is the "residual value". It is credited to the members' account balance and can be used to contribute to the trading credit cost of some future exchange.

Back

Will any balance on my account ever expire?

No, as long as you maintain your membership in good order, credits accrued to your account for vacations that have been offered and exchanged will remain on the account until you choose to use them.

Back

 

Home / Timeshare Exchange Services / Contact Timeshare Options / Special Offers / News / Prices / FAQs